Even if it's removed and it's blocked again as soon as he walks out they're not responsible. We needed to pay first and he may or may not be able to remove the clog. Then he told me there is no guarantee or warranty on the work he does. The next day the technician did not show up till late in the evening.
The gentleman came and said oh you have a blockage and I don't have a machine till tomorrow. They told me someone will be there before 8pm. I told them I have dependent people and it was an emergency. I was told they called me from another number and I didn't pick up so it will be the next day. I was told someone will be there before 5pm. I told them my toilet was blocked and my kitchen and laundry sinks are flooded. Well why did you ask for my numbers and you didn't use it. They told me they sent me an email about the services I wanted. At 11:30am I called to find out why I have not received calls. I signed online with Len The Plumber on Friday the 27th of November 2020, for service at my house at 3127 cliftmont Ave for the 8am to 12noon schedule. I've reconsidered and am going elsewhere. She said I could be rescheduled for 8 to 11, this time on Monday, the 10th. This time the plumber, Christine, did call, but said she was running late and couldn't get to us. I was assured a plumber had been assigned, was on his/her way, and would call me when nearby. But no one showed up then either, or called. They would reschedule us again, for today, Sunday, the 9th, between 8 and 11. The dispatcher said that since we hadn't promptly responded, "hold" meant cancelled. Perhaps because of a malfunction of my phone or Len the Plumber's, I didn't get the message until half an hour after it was sent. I was told they had sent a text message to confirm that I was waiting for the plumber. Around 2 PM, a dispatcher we called said our service had been put on hold.
They said they'd be at our house between 8 and 11 AM. Understandably, they said they couldn't visit until Saturday, January 9. I made a temporary fix on the faucet to control the leaking and began cleaning dishes in a bathroom sink.
Our kitchen faucet broke Friday afternoon, January 8, 2022.